Terms and Conditions

Terms and Conditions:


1) shipping - all of our products ship via Fedex. Packages are shipped normally within 2 business days via FEDEX Ground. Expedited packages are available upon request by contacting sales@braeval.net


2) Refunds: If you are not satisified with our product for any reason you can return that product for a full refund less shipping costs. The product must be returned in clean and unused condition. Please request a Return authorization number by calling 860-482-7260 or email to: sales@braeval.net


3) cancellations: If you have a pending order and wish to cancel, please email your intent to sales@braeval.net and we will accomodate you. If your order has shipped refer to refunds policy above.


4) If you are not completely satisfied for any reason, please feel free to contact us directly at 860-482-7260 or sales@braeval.net or usps: Braeval  503 Bantam Road Litchfield CT 06759 USA